About us

About Edge Relief

Edge Relief is an Australian-based online retailer focused on making everyday comfort and wellbeing products more accessible and affordable.

We curate a range of high-quality wellness and pain-support products designed to help people manage day-to-day discomfort and support general wellbeing. Our goal is to offer practical solutions that fit into real lives — without inflated prices or unnecessary complexity.

Our Approach

At Edge Relief, we prioritise:

• Quality: Products are carefully selected from trusted manufacturers based on durability, functionality, and customer feedback.

• Value: By operating online and working directly with fulfilment partners, we’re able to keep prices competitive while maintaining product standards.

• Transparency: We believe customers deserve to know who they’re buying from and how their orders are fulfilled.

• Service: Clear communication, reliable support, and straightforward policies are central to how we operate.

How We Operate

Edge Relief is an online-only business. We work with third-party manufacturing and fulfilment partners, allowing us to source products efficiently and ship directly to customers. Depending on availability, orders may be dispatched from Australian or international warehouses. Estimated delivery times and tracking details are provided in our Shipping Policy.

Wellness-Focused Products

Our products are intended to support comfort and general wellbeing. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. We encourage customers to seek professional medical advice where appropriate and to review our Medical Disclaimer for further information.

Our Commitment

We’re committed to continuous improvement — from refining our product range to enhancing customer experience. If you have questions, feedback, or need assistance, our support team is always happy to help.